Privacy Policy
Cabbooknow respects your privacy and is committed to protecting the personal information you provide while using our website and taxi booking services. This Privacy Policy explains how we collect, use, store, and protect your information when you use Cabbooknow.
Information We Collect
When you use Cabbooknow to book a taxi or enquire about our services, we may collect information such as your name, mobile number, email address, pickup location, drop-off location, travel date, trip details, and other information required to provide our services.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and operating system. This information may be used to improve website functionality, security, and user experience.
How We Use Your Information
We may use the information collected from you to:
Process and manage your taxi bookings.
Provide taxi and transportation services.
Contact you regarding your booking, trip, or enquiry.
Provide customer support and resolve service-related issues.
Improve our website, booking process, and services.
Send service-related updates and communications.
Prevent fraudulent, unauthorized, or unlawful activities.
Comply with applicable legal and regulatory requirements.
Consent
By providing your personal information while using Cabbooknow or booking our services, you consent to the collection and use of your information for the purpose of providing the requested services.
Where required, we may seek your additional consent before using your information for marketing or other purposes not directly related to your booking or requested service.
Withdrawal of Consent
If you no longer wish to receive promotional or marketing communications from Cabbooknow, you may contact us and request to withdraw your consent.
Please note that withdrawing consent may affect our ability to provide certain services where the information is necessary to process or manage your booking.
Disclosure of Information
Cabbooknow does not sell or rent your personal information to third parties.
We may share necessary information with drivers, taxi service providers, payment service providers, technology providers, customer support providers, or other service partners when required to process your booking and provide the requested services.
We may also disclose information where required by applicable law, legal proceedings, government authorities, or to protect the rights, safety, and security of Cabbooknow, our customers, or others.
Third-Party Services
Cabbooknow may use third-party service providers to support website operations, payment processing, communication, analytics, and other services.
These third-party providers may have their own privacy policies and terms governing how they collect, use, and process information. We recommend reviewing the applicable policies of third-party services when using their services.
If you are redirected from Cabbooknow to a third-party website, application, payment gateway, or service, that third party's privacy policy may apply to the information you provide on its platform.
Payment Information
Where online payments are available, payment transactions may be processed through third-party payment gateways or payment service providers.
Cabbooknow may not directly store complete payment card or banking information. Payment information may be processed according to the privacy policy and security practices of the applicable payment service provider.
Data Security
Cabbooknow takes reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.
We use appropriate technical and organizational measures to help protect information collected through our website and services. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Cookies and Similar Technologies
Cabbooknow may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better user experience.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain booking and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
The retention period may vary depending on the type of information and the purpose for which it was collected.
Children's Privacy
Cabbooknow's services are not intended for children to independently provide personal information or make bookings without appropriate parental or guardian involvement.
If we become aware that personal information has been collected from a child in circumstances where such collection is not appropriate, we may take reasonable steps to delete the information.
Changes to This Privacy Policy
Cabbooknow may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Any updated version will be published on this page along with the revised effective or updated date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Cabbooknow handles your personal information, please contact us through the contact details provided on our Contact Us page.